Yes, every Stop-Lite product comes with a 1 year warranty which does not cover cosmetic damage. Our solar road signs come with a 2 year warranty. If you are unsure if your product damage qualifies, please contact us with your order number.

Stock items can be returned within 30 days, as long as they are new and unused, with no penalty.

For solar signs, a 25% restocking fee applies, and the buyer is responsible for return shipping. Custom orders cannot be returned.

All products must be returned in new, unused condition. If any product fails to meet our 2-year manufacturer's warranty for solar signs, notify use immediately.

Products must be returned within 30 days. Buyers prepay return shipping but will be credited for transportation charges. Credit is not given for products damaged due to improper packing.

Our troubleshooting instructions are at the bottom of this page. Please look at them before contacting us.

Yes, you can machine wash the vest (separated from the battery) on a gentle cycle. Hang it up to dry and do not wash it more than 20 times total. Do not iron, bleach, dry clean, or machine dry the vest. You can find vest care instructions in the images of each of our vest listings or see below:

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Yes, we can customize our vests and hand-held paddles with different colors, logos, and words.

Visit our "Become a Distributor" Page which can be easily located in the red navigation bar and fill out the form or contact mckenna@stop-lite.net for further information.

Yes, Stop-Lite will private label. Please inquire about this by calling us at 224-803-2224 or by emailing info@stop-lite.net.

Yes, we offer replacement batteries at $25 a piece and you can easily purchase by contacting, McKenna Kopras, our sales manager at mckenna@stop-lite.net.

All of our 12" & 18" LED handheld safety paddles are equipped with our automatic tilt lighting feature which turns off the lights when the paddle is placed down by the waist, and re-illuminates them when the paddle is raised.

Our paddles utilize a ball-switch mechanism for intuitive on/off functionality. When the paddle is raised, the internal ball-switch moves into a position that completes an electrical circuit, activating the device. Conversely, when the paddle is lowered, the ball-switch shifts, breaking the circuit and deactivating the device. This mechanism offers a seamless, battery optimizing way to control the operation of our paddles, making it convenient for users to engage or disengage them with a simple motion.

The Li-Ion batteries work with all of our Handheld Paddles as well as the LED Class 2 and Class 3 Vests, plus the LED Police Vest.

In short, not really, the only that changes is the way you recharge the battery. All the batteries USB-C or Micro-USB fit into the paddles and vests the same way.